6threadsstudio

Frequently Asked Questions

This section provides answers to the most commonly asked questions to help users quickly find useful information and resolve their doubts.
1
Do you ship to both the USA and Canada? How long does delivery take?
Yes, we exclusively serve customers in the USA and Canada! Since we are based in Canada, deliveries typically take 5-7 business days depending on your exact location.
2
Will I be charged custom duties?
For our customers in the USA and Canada, there are no customs duties on orders.
3
What kind of ethnic wear do you sell?
We offer a premium, curated collection of authentic Indian fashion. Our range includes designer lehengas, elegant silk sarees, fancy sarees, ready-to-wear gowns, traditional suits, and stylish kurtis.
4
How is the quality of the fabrics?
We guarantee 100% premium quality. Every piece is carefully selected for its authentic Indian craftsmanship, luxurious feel, and flawless finish.
5
How do I know which size to order?
We provide a detailed and accurate US/CA size chart on every product page. We highly recommend checking this chart before ordering. If you are confused between sizes for items like suits or gowns, our customer support is always here to guide you.
6
Is my payment information secure?
Absolutely. Our checkout process is 100% secure and encrypted. We accept all major international payment methods including Visa, Mastercard, PayPal, Apple Pay, and Google Pay.
7
What is your return policy?
We want you to love your outfit! If there is an issue with the size or quality, we offer hassle-free returns within 7 days of delivery. The item must be unworn and in its original packaging.
1
What Return Policy Do You Have?
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2
How can I follow up on my order?
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3
Which forms of payment are accepted by you?
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4
Do you provide shipping to other countries?
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5
How can I get in touch with your customer service?
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6
Do the measurements match the sizes?
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Do You Still Have Queries?
This section invites users to ask any remaining questions or clarify doubts they may have. It helps ensure that all concerns are addressed and provides an opportunity for further assistance.
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